Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using SRTGen.com ("the Service", "Platform", "we", "us", or "our"), you confirm that you are at least 13 years of age (or 16 years of age in the European Union, United Kingdom, and other applicable jurisdictions), have read and understood these Terms of Service ("Terms"), and agree to be legally bound by them. If you are accessing the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" and "your" refers to that entity. If you do not agree to these Terms, you must immediately stop using the Service. We reserve the right to update or modify these Terms at any time. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. We will notify registered users of material changes via email or a prominent notice on the Platform.

2. Description of Service

SRTGen.com is an AI-powered subtitle, caption automation, and video dubbing platform that provides the following services: **Core Features:** - AI Speech-to-Text Transcription: Convert spoken audio from video files into synchronized subtitle text in 50+ languages. - AI Translation: Translate generated subtitles into multiple languages simultaneously. - AI Voice Dubbing & Speech Generation: Translate and automatically dub videos using realistic AI synthetic voices (OpenAI, Cartesia, ElevenLabs integration) or custom voice clones. - AI Voice Cloning: Clone voices or localize custom voices using user-provided audio samples. - AI Vocal Separator: Separate and isolate background audio tracks from spoken vocals in media files. - Subtitle Burning (Cloud Render): Permanently embed captions directly into video files via our cloud rendering infrastructure. - Professional Subtitle Editor: A browser-based editor for customizing subtitle styling, timing, animations, fonts, colors, and layouts. - Browser-Based Tools & Utilities: Fast, local in-browser utilities including Screen/Webcam Recording, Audio Extraction, Audio Conversion, Video Compression, Video Conversion, and Subtitle Merging (SRT Concatenator). - Link-Based Import: Extract video content directly from TikTok, Instagram Reels, and YouTube Shorts by pasting a URL, without requiring a local file download. - Subtitle Export: Export subtitles in SRT, VTT, ASS, and TXT formats. - Social Automation (@SRTGenDotCom on X): Connect your X account and tag @SRTGenDotCom under any video on X (formerly Twitter) to automatically generate and receive subtitled video replies. - Developer API: Programmatic access to transcription, translation, dubbing, and burning services via REST API. - Cloud Storage & Workspace Resources: Secure, managed cloud storage to view, manage, download, and delete all uploads, custom voices, and project files. **Credit System:** The Service operates on a credit-based consumption model. Credits are deducted based on the duration of the media processed, characters generated, or voice cloning operations: - AI Transcription: 1 credit per 1 minute of audio - AI Translation: 1 credit per 2 minutes - Burn Video: 1 credit per 4 minutes - AI Speech/Dubbing Character Generation: - OpenAI: 1 credit per 300 characters - Cartesia: 1 credit per 200 characters - ElevenLabs: 1 credit per 50 characters - AI Voice Cloning: - Base Voice Clone: 5 credits - Localized Voice Clone: 10 credits - Voice Localization update: 5 credits Credits are allocated via subscription plans (renewed monthly or annually) and optional one-time Credit Pack top-ups. Top-up credits do not expire. Subscription-period credits expire at the end of each billing cycle.

3. User Accounts & Registration

**Account Creation:** You must create an account to access most features. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. **Account Security:** You are responsible for safeguarding your password and any credentials (including API keys) associated with your account. You agree to notify us immediately via our [Contact Us](/contact) page of any unauthorized use of your account. We are not liable for any loss or damage arising from unauthorized access resulting from your failure to maintain account security. **Account Termination by You:** You may request account termination at any time by sending a request via our Contact Us page. Upon closure, your data will be deleted in accordance with our Privacy Policy. Unused subscription credits are non-refundable unless otherwise required by law. **Account Suspension by Us:** We reserve the right to suspend or terminate your account immediately, without prior notice, if we determine that you have: - Violated these Terms - Engaged in fraudulent activity - Abused the credit or quota systems - Uploaded content that violates applicable laws or our Content Policy **One Account Per Person:** You may not maintain multiple accounts. Accounts found to be created to circumvent subscription limits or bans are subject to immediate termination.

4. Subscriptions, Billing & Refunds

**Subscription Plans:** We offer the following tiers (subject to change with notice): - Free: 20 signup credits, limited monthly usage, 2GB cloud storage, 3 X Bot requests/month. - Starter ($8/month or $54/year): 300 credits/month, 10GB storage, 20 X Bot requests/month. - Pro ($24/month or $174/year): 1,500 credits/month, 50GB storage, 100 X Bot requests/month, Developer API access. - Business ($69/month or $534/year): 8,000 credits/month, 250GB storage, 500 X Bot requests/month, Developer API access. Yearly plans are billed annually and offer approximately 50% savings compared to monthly billing. **Payment Processing:** All payments are processed securely via Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis at the selected billing interval. Prices are in USD and exclusive of applicable taxes. **Upgrades & Downgrades:** You may upgrade or downgrade your subscription at any time. Upgrades take effect immediately; downgrades take effect at the start of the next billing period. Unused credits from a downgraded plan are not transferred. **Credit Top-Ups:** You may purchase additional credits at any time. Top-up credits are non-expiring and are consumed after your subscription-period credits. Top-up packages are available from $3 for 60 credits up to $129 for 5,000 credits. **Cancellations:** You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until then. We do not provide prorated refunds for unused time within an active billing period. **Refunds:** - All purchases are generally non-refundable. We do not provide refunds except in exceptional circumstances. - We reserve the right to issue refunds or account credits at our sole discretion in cases of documented service outages or billing errors. - To request an exception, contact us via our [Contact Us](/contact) page. **Pricing Changes:** We reserve the right to change subscription pricing. If we change the price of your current plan, we will provide at least 30 days' notice via email. Your continued use of the subscription after that period constitutes acceptance of the new price.

5. Acceptable Use Policy

**Permitted Use:** You may use the Service for lawful personal, commercial, or organizational purposes, including transcribing, captioning, translating, and dubbing video content that you own or have the right to process. **Prohibited Activities:** You agree NOT to use the Service to process, generate, transcribe, or distribute content that: - Is illegal under applicable local, national, or international law - Contains adult content, explicit sexual material, pornography, or sexually explicit acts - Infringes any copyright, trademark, patent, trade secret, or other intellectual property right - Is defamatory, harassing, hateful, or incites violence or discrimination - Contains child sexual abuse material (CSAM) or exploitative content involving minors - Constitutes spam, unsolicited advertising, or mass automated messaging - Is designed to deceive, defraud, or manipulate individuals (e.g., deepfakes, unauthorized celebrity voice clones, or misleading voice generation) - Violates any third-party's privacy or data protection rights **Voice Cloning Rules & Consent:** - You represent and warrant that you own or have obtained all necessary, explicit, and legally binding rights and consents from individuals before uploading their voice recordings for voice cloning. - You may NOT clone the voice of any individual (including public figures, celebrities, or private individuals) without their express written authorization. - You may NOT use cloned voices to impersonate any individual, commit fraud, spread misinformation, or engage in any misleading or unauthorized activity. **API & Automation Restrictions:** - API usage is rate-limited based on your plan. Excessive usage that degrades the Service for other users is prohibited. - You may not use the Developer API to build a competing subtitle or dubbing service or resell API access. - Automated scripts or bots that circumvent usage limits or abuse the @SRTGenDotCom feature are strictly prohibited. **X Bot (@SRTGenDotCom) Rules:** - The @SRTGenDotCom feature may only be used by registered SRTGen.com users who have connected their X accounts. - Monthly X Bot request quotas are enforced per plan. Attempts to exploit or bypass these quotas will result in account suspension. - You are responsible for ensuring that the videos you process via @SRTGenDotCom do not infringe on the rights of third parties. **Consequences of Violation:** Violations of this Acceptable Use Policy may result in immediate account suspension, termination without refund, and/or legal action.

6. Content Ownership & Intellectual Property

**Your Content:** You retain all ownership and intellectual property rights to the media files, videos, and content you upload to or process through the Service ("User Content"). By uploading content, you grant SRTGen.com a limited, non-exclusive, royalty-free license to store, process, transform, and transmit your content solely for the purpose of providing the Service to you. **Our Content:** All software, algorithms, AI models, UI designs, branding, logos, documentation, and other materials constituting the SRTGen.com platform are the exclusive property of SRTGen.com and its licensors. These Terms do not grant you any right to use our trademarks, logos, or other proprietary materials without our prior written consent. **Subtitle Output:** The subtitles, transcriptions, translations, and burned videos generated from your content are owned by you. We do not claim rights over your generated output. **DMCA / Copyright Complaints:** If you believe that content on the platform infringes your copyright, please send a notice via our [Contact Us](/contact) page with the following information: a description of the copyrighted work, the URL of the allegedly infringing content, your contact information, and a statement of good faith belief that the use is not authorized. We will respond to valid takedown notices in accordance with the Digital Millennium Copyright Act (DMCA). **Third-Party Content:** When using the link-import feature, you represent that you have the rights or permission to process the imported video for your intended use. We are not responsible for rights clearances on content you import from third-party platforms.

7. Privacy & Data

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our [Privacy Policy](/privacy), which is incorporated by reference into these Terms. **Key data practices include:** - We store uploaded video and audio files in Backblaze B2 cloud storage using secure, encrypted connections. - AI processing is performed using Google Gemini and AssemblyAI APIs. Audio content may be transmitted to these services for processing. Please review their respective privacy policies. - Payment processing is handled by Stripe, Inc. We do not store your full credit card number. - Your X account credentials (access tokens) are stored securely and are used only to enable the @SRTGenDotCom automation feature. - You may request deletion of your account and associated data at any time. By using the Service, you acknowledge and consent to the data practices described in our Privacy Policy.

8. Service Availability & Disclaimer of Warranties

**Availability:** We strive for 99.9% uptime but do not guarantee uninterrupted access to the Service. We may perform scheduled or emergency maintenance that causes temporary unavailability. We will attempt to provide advance notice for planned maintenance. **No Warranty:** THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING (WITHOUT LIMITATION): - Warranties of merchantability, fitness for a particular purpose, and non-infringement. - Warranties that the Service will meet your requirements or expectations. - Warranties regarding the accuracy, completeness, or timeliness of AI transcription or translation outputs. - Warranties that the Service will be error-free or that defects will be corrected. **AI Output Disclaimer:** AI-generated transcriptions and translations are algorithmic outputs and may contain inaccuracies. You are responsible for reviewing and validating all AI-generated content before use in any professional, legal, medical, or high-stakes context. SRTGen.com is not liable for losses resulting from reliance on AI-generated content without human review.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SRTGEN.COM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, AND AGENTS SHALL NOT BE LIABLE FOR: - Any indirect, incidental, special, consequential, or punitive damages. - Any loss of profits, revenue, data, goodwill, or business opportunities. - Any damages resulting from your inability to access the Service or from unauthorized access to your account. - Any damages resulting from third-party service providers (including AI processing services, cloud storage, or payment processors). IN ALL CASES, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) USD $50.00. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless SRTGen.com, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses (including reasonable attorneys' fees) arising out of or relating to: - Your violation of these Terms - Your User Content or the processing thereof - Your use of the Service in violation of applicable law - Your infringement of any intellectual property or privacy rights of any third party - Any claims by third parties arising from content you subtitle, translate, or distribute using our platform

11. Termination

**By You:** You may request termination of your account and use of the Service at any time by submitting a request via our Contact Us page. Credit balances and subscription periods are non-refundable upon voluntary termination, except as described in Section 4. **By Us:** We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, and at our sole discretion, with or without notice. Reasons for termination include, but are not limited to, violations of these Terms (especially our Content Policy regarding pornography and illegal content), non-payment, fraudulent activity, or if we discontinue the Service. **Effect of Termination:** Upon termination: - Your access to the Service will cease immediately. - All of your stored content may be deleted in accordance with our data retention schedule. - Any outstanding payment obligations survive termination. - Sections of these Terms that by their nature should survive (including intellectual property, disclaimers, indemnification, and limitation of liability) shall survive.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction where SRTGen.com is registered, without regard to its conflict of law provisions. **Informal Resolution:** Before filing any formal legal claim, you agree to first reach out via our [Contact Us](/contact) page and attempt to resolve the dispute informally. We will try to resolve the dispute within 30 days. **Arbitration:** If we cannot resolve a dispute informally, any dispute, claim, or controversy arising from or relating to these Terms or the Service shall be resolved by binding arbitration, except where prohibited by local law. The arbitration shall be conducted on an individual basis; class action arbitrations are waived. **Exceptions:** Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent unauthorized use of intellectual property or to protect confidential information.

13. General Provisions

**Entire Agreement:** These Terms (together with our Privacy Policy and any other policies referenced herein) constitute the entire agreement between you and SRTGen.com regarding the Service and supersede all prior agreements. **Severability:** If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. **Waiver:** Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. **Assignment:** You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign our rights and obligations. **Force Majeure:** We shall not be liable for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, government actions, pandemics, or internet infrastructure failures. **API Terms:** Usage of the SRTGen.com Developer API is subject to these Terms and any additional API-specific documentation published on our developer portal. **Language:** These Terms are written in English. To the extent any translated version conflicts with the English version, the English version shall control.

14. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us: **General & Legal Inquiries:** via our [Contact Us](/contact) page **Technical Support:** via our [Contact Us](/contact) page **Website:** https://www.srtgen.com We aim to respond to all legal inquiries within 5 business days.

Every Scale Needs Powerful Tools

Powerful AI-driven capabilities designed to make your subtitling workflow 10x faster.

Word-level Precision Editing

Our deep learning models capture every word with up to 99% accuracy, even with background noise or music.

Break Barriers with RTL Support

Instantly translate your subtitles into 50+ languages with full support for RTL and special characters.

High Quality & Low Prices

Get professional-grade results for a fraction of the cost. No hidden fees, just honest, scalable pricing.

Tag @SRTGenDotCom on X

Connect your social accounts and let our AI automatically generate and post subtitles for your Reels, Shorts, and TikToks.

Watch Without Sound

Up to 85% of social video views happen with the sound off. Furthermore, 69% of consumers watch muted in public places.

Global Viewers

On average, over two-thirds of a creator's audience watch time comes from outside of their home area.

Americans Prefer Subtitles

Over 50% of Americans prefer watching content with subtitles, a trend led by 70% of Gen Z viewers.

Non-English Preferences

76% of online consumers prefer to buy products in their native language, and 40% will never buy from websites in other languages.

Subtitles Boost Retention

Viewers are 80% more likely to watch a video to the very end if subtitles or captions are available.

Native Language Preference

80% of international viewers prefer watching video content in their own native language, making localization critical for global reach.

Watch Time Increase

Videos with closed captions and subtitles experience an average increase in watch time of 12% to 25%.

Real-Time Processing

AI transcription processes audio at 3-5x real-time speed, converting hours of meetings or interviews into text in minutes.

Manual Effort Required

Human transcriptionists typically require 4 to 6 hours of work to transcribe just 1 single hour of audio or video.

Transcription Cost Cut

AI transcription reduces costs to as low as $0.01 per minute, compared to $1.50+ per minute for manual transcription services.

Localization Savings

Traditional dubbing agencies charge $50–$150+ per minute, whereas AI voice cloning dubbing starts at under $0.50 per minute.

Podcast Drop-off Rate

Approximately 19% of audio content listeners will instantly stop listening to a show due to poor audio quality or noise.

Low Audio, Low Trust

Scientific research shows that poor audio quality significantly reduces how intelligent, likeable, and trustworthy a speaker is perceived to be.

Cognitive Fatigue Drop

Excess background noise forces the listener's brain to work harder, causing most listeners to drop off within 2 minutes.

Global South Growth

More than 60% of the world's Christians live in the Global South (Africa, Asia, and Latin America). Translating sermons and prayers is essential for global outreach.

Global Christian Faith

Over 2.6 billion people identify as Christian globally. Translating prayers, scripture audio, and worship videos bridges linguistic gaps across diverse faith communities.

Hearing Loss Impact

Over 1.5 billion people (20% of the global population) live with hearing loss. Without captions on videos, they miss key parts of the message.

International e-Learners

Over 80% of top online learning platforms' students reside outside the United States. Localizing courses expands your addressable student base by up to 5x.

Higher Comprehension

Studies on multimedia learning show that adding subtitles and voiceovers to educational videos boosts material comprehension by over 30% for diverse students.

Preference for Video

83% of employees prefer to consume training and informational content via video rather than text-only documentation.

Online News Video Reach

77% of online consumers globally watch digital news videos each week. Translating and subtitling reports allows newsrooms to tap into global markets.

Social News Consumption

54% of global audiences access news via social networks and video platforms. Adding timed captions is key to capturing silent social feeds.

Muted Mobile Views

92% of online consumers watch videos with the sound off on mobile devices. Captions are crucial to deliver news stories without audio.

Weekly Time Savings

Over 62% of corporate professionals save more than 4 hours weekly by using automated AI transcription for meeting logs and action items.

Communication Gaps

67% of global employees collaborate with team members who speak different primary languages, highlighting the need for translated communications.

Productivity Increase

Standardized video onboarding and localized training materials increase new hire productivity by over 50%.

Inclusion & Accessibility

Over 80% of virtual event organizers report that providing real-time captions and transcripts significantly improves attendee retention and accessibility.

Unique Search Traffic Boost

Case studies on publishing transcripts of audio and video content show an average 6.68% increase in unique search engine visitors.

Higher Watch Times

Post-event on-demand replays localized with automated subtitles and voice dubbing experience a 40% boost in viewer watch time and completion rate.

AI Transcription Accuracy

Advanced AI models transcribe qualitative research interviews at over 95% accuracy under clean acoustic conditions.

Research Efficiency Gain

Qualitative researchers report saving up to 80% of transcription and coding time by using searchable AI transcripts instead of manual methods.

Global Focus Groups

Translating and captioning participant videos unlocks qualitative focus groups across 100+ language demographics, allowing seamless international insights.

Audiobook Listener Growth

Localizing audiobook catalogs into major global languages like Spanish, French, and German expands your listenership footprint by up to 3.5x.

Voice Production Savings

Using AI narration and voice cloning reduces the cost of multilingual voiceover production by over 95% compared to booking studio talent.

Natural Voice Retention

Synthesized audiobooks that keep natural breathing, inflection patterns, and emotional pacing see 45% higher retention than basic mechanical text-to-speech.

International Gaming Market

Over 70% of global gaming revenue is generated outside of North America. Localizing game trailers, store pages, and audio devlogs is key to global sales.

Character Dubbing Savings

AI voice cloning and automated dialogue dubbing reduce character voice production budgets by over 90% compared to traditional recording sessions.

Players Enable Subtitles

Over 80% of modern video game players keep subtitles enabled during gameplay and cinematic cutscenes for narrative clarity.

Viewership Growth

Adding localized subtitles and multilingual captions to product videos increases global viewership by up to 40%.

Consumer Purchase Intent

76% of online shoppers prefer to buy products with information available in their native language, and 40% will never buy from websites in other languages.

Higher Video Completion

Adding timed captions on marketing videos on LinkedIn, Facebook, and Instagram boosts video completion rates by 80%, ensuring your pitch is heard.

Transcription Boosts Completion

Providing transcripts alongside podcast audio increases overall episode completion rates by up to 80% for listeners.

Frequently Asked Questions

Quick answers to get you started with SRTGen

Trusted by 10,000+ Creators

> "The one-click dubbing is genuinely impressive. Upload, pick a language, done. The background music stays intact." > — **@Rivera** > "works great" > — **@Chen** > "We localize training videos into Spanish, French, and Japanese for global teams. One-click dubbing handles all three without any manual steps. The vocal separator keeps the original background audio clean." > — **@Thorne** > "good tool" > — **@Rossi** > "The emotion preservation is better than I expected. The dubbed voice doesn't sound flat or robotic — it actually keeps the pacing and pauses from the original." > — **@Wilson** > "I used my own cloned voice to dub a product video into French. Took about ten minutes total from clone to final export." > — **@Tanaka** > "The background music staying intact after dubbing is the thing that surprised me most. Other tools I tried would just drop it." > — **@Smith** > "really solid" > — **@Gomez** > "I do freelance video localization. Being able to use a cloned voice for dubbing instead of hiring voice talent for every language saves me a lot of budget." > — **@Harris** > "just works" > — **@Mason** > "The Speech Dubbing mode is great when I need more control over individual lines. One-click for bulk content, speech mode for detailed work." > — **@Lopez** > "100+ languages and the output actually sounds natural. Recommended." > — **@Patel** > "pretty good overall" > — **@Elena** > "I was worried the dubbed voice would sound off, but the tone and pacing match the original well. Clients haven't complained." > — **@Jack** > "Using a voice clone to dub into multiple languages is a game changer for solo creators. I don't need to hire different voice actors anymore." > — **@Amy** > "very useful" > — **@Brian** > "The vocal separator is what makes the output feel professional. Background music and effects stay exactly where they should be." > — **@Clara** > "Solid platform. I've been using it for about three months for client video work and it's been reliable." > — **@Dennis** > "does what it says" > — **@Evgeny** > "We use it to dub all our course videos. Spanish and Portuguese versions are up now. The quality is good enough that students haven't noticed it's AI-dubbed." > — **@Marie** > "The one-click flow is fast. Upload, choose language, export. That's it." > — **@Radu** > "very good" > — **@Franco** > "I run a small production studio. Having dubbing, voice cloning, and vocal separation all in one platform without managing multiple subscriptions makes a real difference to our workflow." > — **@Etta** > "solid and reliable" > — **@Lukas**

Frequently Asked Questions

What is SRTGen and how does it work?

SRTGen is a full-featured video localization and subtitling platform. We offer a timeline-based Subtitle & Localization Studio, screen recorder, and quick converter tools alongside advanced AI tools that automatically transcribe, translate, generate voice-overs, and dub your video content.

Is it really free to start?

Yes! When you sign up, you'll receive 20 free credits to test our premium AI tools (such as AI dubbing and transcription). Furthermore, our core Subtitle & Localization Studio, screen recorder, and basic converter/compressor tools are free to use for everyone.

How does AI Dubbing & Voice Cloning work?

You can clone your own voice or select professional templates to translate videos. The AI automatically matches your cloned voice, emotional tone, and speech timings in multiple languages for realistic localization.

What are the limits on the Screen Recorder?

Free users can record up to 5 minutes per video and save up to 20 projects. Subscribers (Starter, Pro, Business) unlock unlimited recording length and unlimited projects with high-definition rendering options.